Support MFIs in social assessment & improvement of practices
The testimony of an SPI qualified auditor Joseph Boah is SPI qualified auditor with 4 years working experience ranging from project monitoring to educational training. He recently conducted an SPI audit for LAPO Sierra Leone. He delivers here his experience. “Recently, I conducted an SPI4 audit for LAPO Sierra Leone. I am in contact…
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European Microfinance Week 2021
17-19 November, Online Building on the experience from the 2020 edition, EMW 2021 will be online again. e-MFP will provide a rich programme and for the first time two days dedicated to training. On November 17, CERISE will hold a LabODD meeting on the concrete use of client data for decision-making in inclusive finance, in connection…
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African Microfinance Week 2021
From 18 to 22 October 2021 in Kigali, Rwanda. Join us at the 5th edition of the African Microfinance Week (referred to as “SAM”, the French acronym), the largest inclusive finance conference in Africa! This year, ADA is organizing the SAM on the topic : “One is not born resilient, one becomes it: Fostering…
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Launching The Client Protection Pathway
SPTF and CERISE are thrilled to launch the Client Protection Pathway, a new initiative to support financial service providers (FSPs) to implement client protection. Whether an FSP is just getting familiar with client protection, or has been committed to client protection for years, the Client Protection Pathway will be a valuable resource for their next steps!…
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The Client Protection Assessment Tool is available on CERISE website!
Client Protection Self-Assessment Tool for Financial Service Providers Treating vulnerable clients in a responsible manner should be the bare minimum requirement for providers. This means adapting products, protecting clients from over-indebtedness, treating clients fairly and respectfully, ensuring their privacy, resolving their complaints, and using responsible transparent prices. The Client Protection Self-Assessment Tool (CP SAT)…
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