SPI Online hits a thousand audits!
SPI is the most widely used social audit tool in inclusive finance. Designed to manage and measure financial services providers’ (FSPs) social performance, the SPI is a management, monitoring and reporting tool. For 20 years, CERISE has developed and refined the SPI thanks to user feedback. Our goal? Help FSPs monitor social performance, take informed…
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Support MFIs in social assessment & improvement of practices
The testimony of an SPI qualified auditor Joseph Boah is SPI qualified auditor with 4 years working experience ranging from project monitoring to educational training. He recently conducted an SPI audit for LAPO Sierra Leone. He delivers here his experience. “Recently, I conducted an SPI4 audit for LAPO Sierra Leone. I am in contact…
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African Microfinance Week 2021
From 18 to 22 October 2021 in Kigali, Rwanda. Join us at the 5th edition of the African Microfinance Week (referred to as “SAM”, the French acronym), the largest inclusive finance conference in Africa! This year, ADA is organizing the SAM on the topic : “One is not born resilient, one becomes it: Fostering…
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Launching The Client Protection Pathway
SPTF and CERISE are thrilled to launch the Client Protection Pathway, a new initiative to support financial service providers (FSPs) to implement client protection. Whether an FSP is just getting familiar with client protection, or has been committed to client protection for years, the Client Protection Pathway will be a valuable resource for their next steps!…
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The Client Protection Assessment Tool is available on CERISE website!
Client Protection Self-Assessment Tool for Financial Service Providers Treating vulnerable clients in a responsible manner should be the bare minimum requirement for providers. This means adapting products, protecting clients from over-indebtedness, treating clients fairly and respectfully, ensuring their privacy, resolving their complaints, and using responsible transparent prices. The Client Protection Self-Assessment Tool (CP SAT)…
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