SPI4 AUDIT GUIDE
A practical, field-based guidance on how to conduct an audit and analyze the SPI4 indicators.
ALINUS AUDIT GUIDE
A practical, field-based guidance on how to conduct an audit and analyze the Alinus indicators.
UNIVERSAL STANDARDS IMPLEMENTATION GUIDE
The Universal Standards Implementation Guide offers comprehensive guidance to on how to understand and implement the practices found in the Universal Standards.
Basic tips for filling in Org Info
Tips to avoid format errors in Organisation Information and ensure a good dashboard at the end of the audit. Read the blog
SPI4 APR Estimation Tool
CERISE’s Excel-based SPI4 APR Estimation Tool makes it easy for SPI4 users to calculate the Annual Percentage Rate (APR). More resources here.
SPI4 APR Estimation Tool Video Tutorial
To learn more about the difference between the SPI4 APR Estimation Tool and the MTF APR Caculator, and how they can be used together to calculate the APR of a loan portfolio.
SPI4 e-learning
Looking for a quick introduction to social performance and CERISE SPI4? Start with this free 2 hours module.
SPI4 e-learning – Instructions
Guide on how to access and complete the SPI4 e-learning module on RIF Academy.
SPM RESOURCE CENTER (SPTF)
TERMS OF REFERENCE
Sample to edit the terms of reference for an external support in conducting a SPI4 audit.
OPENING MEETING PRESENTATION
Launch the audit with an opening meeting. Feel free to adjust this presentation template.
EXIT MEETING PRESENTATION
Present preliminary findings of the audit in an exit meeting with the top management. Feel free to adjust this presentation template.
ADVICE FOR ENSURING QUALITY RESULTS
Consult this document to understand how to ensure an objective and useful analysis.
GUIDE FOR INTERVIEWS
Use this list of questions as a guide to prepare the interviews for the SPI4 audit with different heads of departments.
FOCUS GROUPS GUIDELINES
Guidance on using focus groups to gather feedback from staff and/or clients.
DOCUMENT AND INTERVIEW CHECK LIST
The “SPI4 Document and Interview Check List” details the documents you need to consult for an assessment, suggested interviewees, interview questions, and MIS data to collect.
ACTION PLAN
The ultimate goal of a SPI4 audit is to improve practices. At the end of the audit, we strongly encourage provider’s to develop an action plan that prioritizes a realistic number of areas of improvement. See the action plan template.
SUMMARY REPORT
See the summary report template of results that analyzes strengths and gaps by dimension, prioritizes areas for improvement, and identifies resources for improving practice.
