The Client Protection Assessment Tool is available on CERISE website!
Client Protection Self-Assessment Tool for Financial Service Providers Treating vulnerable clients in a responsible manner should be the bare minimum requirement for providers. This means adapting products, protecting clients from over-indebtedness, treating clients fairly and respectfully, ensuring their privacy, resolving their complaints, and using responsible transparent prices. The Client Protection Self-Assessment Tool (CP SAT)…
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Conducting remote evaluations: what an experience!
As SPM Pros (SPI qualified auditors, Client Protection assessors and trainers, TA providers) we value being in the field, organizing face-to face workshops and trainings, conducting interviews, meeting with FSPs’ staff and clients, discussing pros and cons, sharing a coffee… This is how we manage to make direct observations, get in-depth insights, and cross-check information….
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Education Video on Measuring and Managing Impact
Measuring performance and impact is key to implement, manage and fund social enterprises or microfinance institutions. It also allows to mobilize and align finance to the SDGs, and to include positive and negative impact considerations into investment and business decisions. In 2020, CERISE worked with students from Sciences Po Paris, as part of a working…
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Smart Campaign’s closure – We answer your questions!
FAQ Smart Campaign’s Closure – We answer your questions about the new roles for SPTF and CERISE. Go to the FAQ online Social media is another great way to get updates on events and publications: Twitter: SPTF Twitter & CERISE Twitter LinkedIn: SPTF LinkedIn & CERISE LinkedIn.
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The Energy Group within LabODD
Explore the issues and practices of outcome measurement, in link with the SDGs, in the energy access sector. Within the LabODD, CERISE suggests to create en Energy Group, in order to explore more specifically the issues and practices of outcome measurement, in link with the SDGs, for impact organizations involved in the energy access…
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